Please keep checking this page for clinic schedule and protocol updates and changes as the global situation with coronavirus progresses.
New clinic hours:
We will be postponing all non-essential appointments, including non-essential reproductive appointments, and all elective surgeries until further notice. We will be continuing emergency on-call services. Appointments that will be seen include sick patients, injured patients, patients who require rabies or leptospirosis vaccinations, puppies or kittens who require vaccinations, or pets who require urgent surgery.
For essential appointments or food/medication pick up, please call us from your car when you arrive at the clinic and a staff member will come out to assist you. For appointments, we will bring your pet into the appointment and a staff member will assist the veterinarian in examining and providing treatment for your pet. For the safety of our staff and clients, we will not be permitting clients into the building except in the case of euthanasia appointments.
Our requested method of payment is for you to call the clinic to pay with a credit card over the phone. If this is not an option, we can bring the point-of-sale machine out to your car. The machine will be sanitized before and after each use. We prefer not to accept cash at this point
Clinic supplies, both those we use within the clinic, and the products we sell to clients, have been put on allocation from our suppliers. This means that food or medications may take longer to come in when ordered. It will also mean that products will be dispensed in smaller quantities that we were able to previously. Vet store orders are currently not being shipped directly to clients, and if this is an option you use typically, please contact the clinic to discuss alternate arrangements.
The 2020 Golden Clinic that had been scheduled for April has been cancelled. Please contact the Golden Retriever Club of Greater Toronto for more information.
Our clinic Open House to celebrate our renovations and our 25th anniversary has been put on hold indefinitely.